Frequently Asked Questions
Everything you need to know about finding your dream dress at Ever-Pretty UK.
How long does shipping take within the UK?
Standard delivery typically takes 3-5 working days, while our expedited shipping option ensures your dress arrives within 1-2 working days.
What is your return policy for evening gowns?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.
How do I choose the correct size?
Please refer to our detailed Size Guide located on each product page. We recommend taking your bust, waist, and hip measurements to compare against our specific brand chart.
Do you offer international shipping?
Yes, Ever-Pretty UK ships to many countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Klarna, allowing you to pay immediately or split your purchase into interest-free installments.