Returns & Exchanges

At Ever-Pretty UK, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn dresses with original tags attached. If your dress isn't the perfect fit or style, simply follow our straightforward process to initiate a return or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the unworn dress with all original tags and packaging into a secure mailing bag, ensuring the return form is included inside.

• 3.
  Ship the Package

  Print your prepaid shipping label from the portal and drop off the parcel at your nearest designated courier collection point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects and approves the returned items, your refund will be processed to your original payment method within 7-10 business days.